Dealing With Difficult Staff & Parents Test

The most important person in a parent’s life is most likely to be their ____________.

Challenging people will exist at some point in any location of businesses.

Types of parents include but are not limited to:

Most parents look for the following characteristic of a teacher:

It is good to practice problem solving to prepare for situations.

An example of a parent’s typical daily concern would include which of the following?

It is better to stand your ground if a parent’s viewpoint is correct in a situation.

The 3 keys to successful relationship building are…..

 Which of the following is an example of a toxic work environment?

Bullying or talking about another co-worker in a negative manner is an example of:

When a worker uses or is affected by drugs or alcohol during work hours they have made the work __________________.

If a staff member begins to let another employee take over joint duties they have become________________.

Communication is the most important part of keeping staff and parents involved and reducing risks of problem situations.